FAQ

☞  Do you ever have sales?  

Well, I could be like others and jack up my prices so it looks like I'm discounting. I choose to give you the best possible prices at all times. If you would rather I try another tactic please email me here. tim@dardisartgalleries.com

☞  Please sign up for my newsletter at the bottom of the page to make sure you are notified when new designs are available!  

☞  WHEN IS YOUR NEXT ART SHOW?  

Sorry, I stopped doing art shows in 2017.  As much fun as it is to meet you all the schedule, set up, tear down and travel got to be too much.

☞  IS THIS YOUR FULL TIME JOB?

I hesitate to call making art a "job" but I don't normally do anything part way.  Having said that I have been a small business owner for most of my life and I have been making art even longer.  I have owned more than a dozen businesses over the years. (including art galleries, a software company,  photography and video businesses, to name a few).  The two things I have always done is art and real estate. To that end I guess I would answer that I am a full time artist AND real estate agent today.

 

You can also follow me on my social media pages as we are constantly posting about new work!       

Follow DARDIS Art Galleries on Facebook HERE.   

Follow Tee West Designs on Facebook HERE

☞  How is shipping handled?

Your new merchandise is carefully packaged and shipped by my professional fulfillment lab. 

They print and ship...This is all they do and they do it well.  The cost of shipping is determined by the fulfillment lab.

 How log does it take to get my stuff? 

In a nutshell, production generally runs about 5-7 days and shipping takes another 3-7 days.  The cost of shipping is calculated based on weight / size and delivery location of each item. 

*** PLEASE EXPECT LONGER PRODUCTION AND SHIPPING TIMES DUE TO COVID ISSUES. ALL PRODUCTION HOUSES ARE BEHIND DUE TO SHUTDOWNS AND SHIPPING IS TAKING LONGER THAN EXPECTED.  I WILL DO ALL I CAN TO MAKE SURE YOU GET YOUR ORDER AS QUICKLY AS POSSIBLE.***

 

☞  Returns and Exchanges.

Let me start by saying it is very infrequent that an order needs to be replaced for any reason.  However,  if you are not satisfied with your item or in the unlikely event it arrives damaged,  please contact me so we can discuss your options. 

Because my products are made to order my fulfillment lab only provides a no charge replacement or refund for quality issues or in cases of orders damaged in shipping.  In those two cases, they may request the order be returned to them and will provide a return shipping label.   Other than those two circumstances, product sales are final. All claims of quality issues or damage must be made within 3 days of receipt of product.

 

  If your item arrives and the box is damaged    

Before opening the package, please PHOTOGRAPH the damaged PACKAGE.  Open the package to see if the product has been damaged (maybe we'll get lucky!l)  but …  if the item IS damaged please PHOTOGRAPH the damage and  contact me within 3 days with the photos, details, and your order number.   I will contact my fulfillment lab.  They provide a refund or a no charge replacement for orders damaged in shipping.